Refund Policy

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all OTT subscription purchases. If you're not satisfied with your subscription service, you can request a full refund within 7 days of purchase.

• Refund requests must be made within 7 days of purchase
• Full refund will be processed to the original payment method
• Refund processing time: 3-5 business days
• No questions asked - we trust our customers

Refund Eligibility

You are eligible for a refund if:

• Your subscription is not working as expected
• You received incorrect subscription details
• You were charged for a service you didn't order
• You experience technical issues that we cannot resolve
• You change your mind within the 7-day period

Non-Refundable Items

The following items are not eligible for refunds:

• Subscriptions used for more than 7 days
• Subscriptions that have been shared with others
• Subscriptions purchased more than 7 days ago
• Subscriptions that violate our terms of service
• Subscriptions that have been cancelled by the service provider

How to Request a Refund

To request a refund, please follow these steps:

1. Contact us via WhatsApp with your order details
2. Provide your order ID and purchase date
3. Explain the reason for your refund request
4. We will review your request within 24 hours
5. If approved, refund will be processed within 3-5 business days

Refund Processing

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

Policy Updates

We may update this refund policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: September 12, 2025