Ottmega Store

Shipping Policy

Last updated: September 12, 2025

Digital Delivery Policy

At Ottmega Store, we specialize in digital OTT subscription services. Since our products are digital in nature, we provide instant delivery through WhatsApp and email. This policy outlines our delivery process and timelines.

Instant Digital Delivery

All our OTT subscription services are delivered instantly after successful payment confirmation. There are no physical products to ship.

  • Delivery time: Instant (within 5-10 minutes of payment)
  • Delivery method: WhatsApp message with login credentials
  • Backup delivery: Email confirmation (if provided)
  • No shipping charges: All digital deliveries are free
  • 24/7 delivery: Available round the clock

Delivery Process

Here's how our digital delivery works:

  1. Complete your purchase and payment
  2. Receive payment confirmation
  3. Our system processes your order automatically
  4. Login credentials sent via WhatsApp within 5-10 minutes
  5. Email confirmation sent (if email provided)
  6. Start using your subscription immediately

Delivery Methods

Primary: WhatsApp

  • • Instant delivery
  • • Secure messaging
  • • Easy access on mobile
  • • 24/7 availability

Backup: Email

  • • Email confirmation
  • • Order receipt
  • • Backup access
  • • Record keeping

Delivery Timeline

1

Payment Confirmation

Immediate after successful payment

2

Order Processing

2-5 minutes for system processing

3

WhatsApp Delivery

Within 5-10 minutes of payment

4

Service Activation

Immediate - start using right away

Delivery Requirements

To ensure successful delivery, please provide:

  • Valid WhatsApp number (for instant delivery)
  • Correct email address (for backup confirmation)
  • Accurate contact information
  • Stable internet connection for WhatsApp
  • WhatsApp app installed and active

Delivery Issues & Support

If you don't receive your subscription details within 15 minutes, please contact us immediately:

Common Issues

  • • WhatsApp not receiving messages
  • • Wrong phone number provided
  • • Payment processing delays
  • • System maintenance periods

Quick Solutions

  • • Check WhatsApp connection
  • • Verify phone number
  • • Contact support immediately
  • • Check spam/junk folders
Contact Support - Delivery Issue

International Delivery

Our digital delivery service is available worldwide. However, please note:

  • WhatsApp delivery works globally
  • Email delivery has no geographical restrictions
  • Service availability may vary by region
  • Local regulations may apply to certain services
  • Support available in English and Hindi

Contact Us

For any delivery-related questions or issues, please contact us:

WhatsApp Support

+918077144368

Response Time

24/7 support available

Average response: 2-4 hours

Policy Updates

We may update this shipping policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: September 12, 2025